Housing Support Services

CHC is able to give advice and support to some of those who are experiencing difficulties with housing in the London Borough of Brent. CHC may be able to help if:

  • If you are rough sleeping in Brent
  • You have a support need that makes it difficult to live on your own (such as mental health, drug or alcohol problems) 

If you need some advice, please contact us.  If we can help, we will – if we can’t we’ll point you in the direction of another agency to support you. 

Rough Sleepers

CHC operates the Brent Outreach Street Service (BOSS). If you or someone you know is sleeping out on the streets, in a car, in a shed – please contact us.  

The BOSS project will meet all customers referred to them at their sleeping location on the street, parks etc. Ongoing support and services are available to these individuals within CHC where a full assessment of need and an agreed support plan is actioned. 

BOSS is a partner in NSNO (No Second Night Out), a project created as part of the Mayor of London’s commitment to end rough sleeping in London by the end of 2012. It is being piloted in London and has the aim of trying to ensure that no one is living on the streets of London by the end of 2012, and also that no one finds themselves on the street sleeping rough for more than one night.

BOSS works directly with CHC’s Route 18 Winter Shelter Project as the only referring provider. The shelter is available from November to March inclusive, where Churches/Mosques open their doors at night offering food and shelter to street homeless people. During the day time CHC provides casework facilities to these customers e.g. housing advice and support.

Private Tenants

If you are looking for Private Rented accommodation with a landlord who will accept housing benefit – The Single Homeless Advice Service is for you. 

This is a service that is run every Wednesday at 2pm by Brent Council here at CHC. 

For more information contact us.


Other Tenants


Floating Support
Our Floating Support Service offers general counselling and support to residents of Brent whose lives have become complicated by the misuse of alcohol or drugs. The service is provided in the customer’s home and primarily addresses the issue of tenancy sustainment, looking at factors which can affect this, as well as their alcohol and drug use.

Over 50’s Support

CHC also has a housing advice and support service for those who are Irish and Over the age of 50. Please see IRISH PROJECTS for further information.